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Account Manager - East Coast

Full-Time at Hulu New York

On-demand is in-demand

Today, viewers want their TV on their terms and are turning to Hulu in record numbers — with America's advertisers right behind them. From choice-based ad viewing to content integration ads, Hulu is ushering in the future of advertising, and we'll look to you and your ideas to keep us out front. You'll work with and build relationships with major clients as they turn to you for innovations, services, and solutions they can’t get anywhere else. And you'll enjoy it all in a refreshing sales culture dedicated to growing talent, teamwork, innovation, and collaboration.

Brandon Hulu New York Brandon
The diversity of our original content and the talent behind it truly reflects that of the nation. We are one of only a handful of platforms that can say that.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

SUMMARY

Our Addressable Ad Operations team is seeking an Account Manager who will be an exceptional addition to our New York City-based Sales and Advertising Operations team on one or more of our exciting brands. These brands are composed of The Walt Disney Company’s (NYSE: DIS) global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. This includes the ABC Television Network, ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX and National Geographic as well as Disney/ABC Domestic Television and Disney Media Distribution.

In this role, you will be partnered with one or more Account Executives who sell media space across Disney’s multitude of digital properties. The primary responsibilities for the Account Manager are to ensure proper campaign implementation, optimize campaigns and provide white-glove customer service to our top-tier customer accounts. The right person for this role obsesses over details, thrives in a dynamic, fast-paced collaborative environment, wants an opportunity to make a significant impact and jumps at the opportunity to take on new challenges.

If you are someone who meets this description, then this is a great role for you!

WHAT YOU'LL DO

  • Support high profile and complex video/display ad campaigns for top-tier advertisers across all of Disney’s digital platforms
  • Partner with various internal and external campaign stakeholders to ensure successful execution of digital campaigns
  • Review insertion orders, secure campaign assets and drive creative kick off calls
  • Manage campaign implementation including the trafficking of video/display assets and ad tags
  • Manage client communication specifically related to the ad experience, delivery, optimization, reporting expectations and billing reconciliation
  • Troubleshoot and test video/display assets across OTT, mobile and desktop
  • Responsible for full campaign delivery by providing screenshots, campaign reporting, delivery analysis, advertiser insights and order optimization
  • Project management of custom/complex ad offerings, including content sponsorships and new or intricate creative ad formats
  • Display mastery of all Disney digital ad products and their capabilities
  • Collaborate with stakeholders to close out monthly billing and resolve monthly and ongoing invoicing queries for all managed campaigns
  • On-call support may be required for after-hours client-related emergencies

WHAT TO BRING

  • Minimum 1 year of digital advertising and online media experience, with strong emphasis in client facing positions
  • Minimum 1 year of digital ad trafficking experience
  • Experience within the digital online ecosystem, including familiarity with third-party ad servers such as DCM, Sizmek, Innovid, etc., as well as ad serving technologies such as VAST and VPAID
  • Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, Millard Brown, etc.
  • Bachelor’s Degree or Equivalent
  • Professional written/verbal communication skills, both internally and externally with customers. Ability to articulate thoughts and concepts fluidly. Personality to quickly build rapport and build professional relationships
  • Quick learner and detail oriented; critical thinking, analytical and problem-solving skills
  • Proven project management skills with ability to simultaneously manage and deliver requests from various stakeholders.
  • Expertly proficient with Microsoft Excel and PowerPoint; ability to quickly learn and grow new productivity software application tools

NICE-TO-HAVES

  • Coursework in Business Administration, Media, Advertising, or Marketing
  • 2+ years of digital ad trafficking experience
  • Strong interest in the digital media, advertising, and emerging technology industries
  • Love and comfort with all things tech including understanding of consumer websites, mobile/tablet devices, over-the-top and connected TV platforms, industry ad servers and custom ad products
  • Working familiarity with a broad range of business functional disciplines, including ad sales, creative services production, revenue operations, inventory planning, yield optimization and marketing.
  • Knowledgeable about industry ad categories, various modes of online ad sales channels and ability to translate those customer requirements into technical/operational solutions.
  • Familiar with technical troubleshooting tools such as Charles or Fiddler

DISNEYADSALES

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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