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Senior Ad Ops Specialist

Full-Time at Hulu New York

On-demand is in-demand

Today, viewers want their TV on their terms and are turning to Hulu in record numbers — with America's advertisers right behind them. From choice-based ad viewing to content integration ads, Hulu is ushering in the future of advertising, and we'll look to you and your ideas to keep us out front. You'll work with and build relationships with major clients as they turn to you for innovations, services, and solutions they can’t get anywhere else. And you'll enjoy it all in a refreshing sales culture dedicated to growing talent, teamwork, innovation, and collaboration.

Brandon Hulu New York Brandon
The diversity of our original content and the talent behind it truly reflects that of the nation. We are one of only a handful of platforms that can say that.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.


Disney’s Addressable Ad Operations team is seeking a Senior Ad Operations Specialist who will be an exceptional addition to our New York based Sales and Advertising Operations team on one or more of our exciting brands. These brands are composed of The Walt Disney Company’s (NYSE: DIS) global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. This includes the ABC Television Network, ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX and National Geographic as well as Disney/ABC Domestic Television and Disney Media Distribution.

The primary responsibility for this role, is to assist their Manager with day to day responsibilities and projects, help Account Managers on their team reach 100% delivery on Disney’s most high profile and complex advertising campaigns, and to steward sales and advertising clients with white-glove excellence. The Ad Operations Senior Specialist will be working closely with other specialist peers across the country to improve workflows and trainings, so collaboration is key. Additionally, the team will look to this senior team member to be a leader with a vision and an influential voice for the Ad Operations team. The right person for this role is exceptionally proactive, obsesses over details, thrives in a dynamic, fast-paced collaborative environment, wants an opportunity to make a significant impact and jumps at the opportunity to take on new challenges. If you are someone who meets this description, then this is a great role for you.

  • Identify process and product inefficiencies, build and align documentation for all processes, training & development
  • Assist Ad Ops Managers in various projects including but not limited to vendor evaluations, building and maintaining benchmarks, and evaluating tools
  • Serve as primary liaison for tactical support associated with our proprietary tools, campaigns and a daily guide for Account Managers
  • Ensure success for new hire training and on-boarding, desk coverage and transition, and maintaining updates as business and marketplace objectives evolve
  • Partner with the Disney Sales Team on client presentations that focus specifically on Ad Operations and the Post-Sale workflow
  • Have a strong understanding of global internal reports, including global pacing, campaigns at risk and on-time starts
  • Know the ins and outs of sales workflow processes
  • Partner with Planning and Ad Ops leads to review post-launch benchmarks and conceive efficiency enhancements with measurable results
  • Regular and consistent attendance, must be flexible to work nights and weekends when projects, launches, or responsibilities dictate
  • 3-4 years of digital advertising and online media experience, with strong emphasis in ad trafficking, client communication, and familiarity with third-party ad servers and Ad Verification vendors
  • 9-12 months of experience at Disney with active participation and leading roles in projects, have been outstanding on your desk and have handled multiple complicated executions
  • Bachelor’s Degree or Equivalent
  • Professional communication skills with ability to articulate thoughts and concepts fluidly. Personality to quickly establish rapport and build professional relationships
  • Advanced project management experience and proficiency in Microsoft Excel and PowerPoint
  • Flexible attitude; proven ability to accommodate evolving responsibilities
  • Quick learner and detail oriented; critical thinking, analytical and problem solving skills; ability to prioritize tasks in fast pace environment and can quickly pick up new software applications
  • Familiarity with Flash, JavaScript, HTML5 or CSS
  • Experience using debugger tools (Charles, Fiddler, etc.)
  • Love and comfort with all things tech, including consumer websites, mobile/tablet, over-the-top and connected TV platforms, as well as video game devices
  • Working familiarity with a broad range of business functional disciplines, including ad sales, creative services production, revenue operations, inventory planning, yield optimization and marketing.
  • Knowledgeable about industry ad categories, various modes of online ad sales channels and ability to translate those customer requirements into technical/operational solutions.

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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