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Senior Business Intelligence Engineer

Full-Time at Hulu New York, Hulu San Francisco

The data life

Data drives Hulu, and our Data Platform and Data Sciences teams are some of the most talented in the industry. We've built a data platform that can ingest, store, and process terabytes of data every day. Here, you can focus on a variety of domains such as data science, machine learning, and optimization — all while collaborating on a cutting-edge analytical solution development pipeline. We'll look to you to provide data analysis and research to present a compelling vision of viewer retention and preferences across the vast ecosystem of Hulu's product offerings and content.

Herbie Hulu Santa Monica Herbie
Our culture here is pretty special – fun, inclusive, balanced and also ambitious and creative. I learn so much from the other data scientists here. I’m proud to work on the Hulu product as well – bringing a variety of stories to people’s devices and living rooms and being an overall net positive in people’s lives.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

SUMMARY

The Data Team for Disney Streaming Services (DSS), a segment under the Disney Media & Entertainment Distribution (DMED) is seeking a Senior Business Intelligence Engineer who will be an exceptional addition to our growing team. As a Business Intelligence Engineer, you will build the semantic layer for Looker, MicroStrategy, Tableau, and In-House Tools on top of our big data warehouse, making sure the data is represented to analysts in an accurate, consistent and performant way. You will be a subject matter expert in business intelligence tools, consulting with teams on best practices and own administration tasks such as setting user provisioning, handling security models, and performing upgrades. The ideal candidate understands complex data models, has strong communication skills and has deep experience in business intelligence tools. If you are someone who can find beauty in organized datasets, then this is a great role for you!

WHAT YOU'LL DO:

  • Responsible for design, initial installation, configuration, daily operations, and user support of business intelligence environments for Looker and other BI tools including DEV, QA Production, high availability and disaster recovery instances.
  • Manages system security, user provisioning and license compliance within Looker, Thoughtspot, and MicroStrategy environments.
  • Provides support to end-users for application connectivity and product usage.
  • Works with data engineering to create LookML models to support reporting
  • Support upgrades, configuration and troubleshooting for business intelligence tools
  • Monitor system and server health
  • Troubleshoot connection and performance issues (including troubleshooting some SQL queries)
  • Tune business intelligence tools to optimize performance and ensure high availability
  • Work with IT to create and monitor backup and logging strategy
  • Monitors and tunes BI tools to ensure optimum level of performance.
  • Collects and analyzes system operational information for capacity and planning purposes.
  • Develops and maintains appropriate system documentation to ensure that the system is supportable by other team members.
  • Provides updates to our customers, business and staff on a timely basis for projects and tasks.

WHAT TO BRING:

  • Bachelor’s or Master’s Degree in Computer Science, Information Systems or related field
  • Minimum of 5 years experience with business intelligence tools, with at least 3 of those years working with Looker (Tableau, Thoughtspot, MicroStrategy experience also helpful).
  • Minimum of 3 years focused on tasks like maintaining security, setting up users, monitoring and troubleshooting
  • Experience writing and troubleshooting complex SQL queries
  • Strong understanding of data warehousing concepts
  • Basic Windows and Linux server administration skills
  • Experience working with big data and pulling data from sources such as Hive, Presto, Snowflake, Redshift
  • Ability to organize and prioritize tasks for projects as well as daily support requests/issues.
  • Must be able to effectively interact with both business and technical resources to understand and resolve issues as well as deliver projects.
  • Must have problem solving skills in relation to system operations as well as product usage.

NICE TO HAVE:

  • Experience with a programming language such as Python
  • ETL/ELT experience
  • Experience working with data APIs
  • Familiarity with setting up SAML/SSO in Business Intelligence tools

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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