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Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.
Disney Streaming Services is offering an opportunity to join the Global Consumer & Engagement product team to help redefine the way Disney interacts with subscribers on its streaming platforms.
We are seeking a Senior Product Manager to lead our efforts to create an innovative and first-in-class customer service application that will be used by customer support advocates globally in support of Disney+, Hulu and ESPN+. You will focus on defining the strategy and requirements for our applications and the end-to-end flows for our customer support advocates. You will partner with cross-functional teams on our innovation efforts and maximize upon a set of important metrics that reflect the quality and efficiency of our support to subscribers.
The ideal candidate is collaborative, makes data-informed decisions, obsesses about internal partners and improving workflows, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value hardworking product leadership that drives with attention to detail.
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Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.