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Manager, Quality Engineering

Full-Time at Hulu Santa Monica Req ID: P005459-R0010332

Drive the Experience

As a member of our lean and agile tech teams, you'll be one of the people driving the experience, connecting viewers with the stories they love. Whether they're watching on desktop, on mobile, or in the living room, we're perfecting every line of code so our viewers' experience is unparalleled. Here you can work through the full life cycle of development utilizing the latest and greatest tech. And your work and efforts will actually be seen and enjoyed by our viewers — from the Oscars to the Super Bowl and countless streaming hours in between.

Darshana Hulu Santa Monica Darshana
I feel proud to be a part of continuing to evolve our successful product and seeing it change over the last five years.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Disney Streaming’s Growth Lifecycle Quality team is seeking a Manager, Quality Engineering who will be an extraordinary addition to our team! You will be an expert in quality for our Subscription Offers and Subscription Platform domains, will help lead the strategy and delivery of our test automation, and will facilitate releasing quality software with high confidence in the pursuit of delighting our customers. You will collaborate closely with engineering leads, product managers, and partner teams to launch new features to Disney Streaming’s millions of customers. The right person has recent hands-on ”in the trenches” experience developing technical solutions, demonstrates a strong sense of collaboration in their work and professional relationships, clearly and thoughtfully communicates in their areas of expertise, empathizes with and advocates for the needs of customers, and loves mentoring others in their technical and professional development. If you are someone who effectively moves between high-level concepts and low-level execution, then this is a great role for you!

What you'll do

  • Lead a team of Software and Automation Engineers delivering test automation, software tools, and related infrastructure that empower our dev teams to ship new features/fixes to Disney Streaming's millions of customers
  • Work closely with Disney Streaming’s engineering teams to advocate for/facilitate testability within our applications
  • Mentor team members to teach them technical and quality-related concepts to drive test coverage and overall product quality
  • Bootstrap your team’s work and lead by example via your own technical contributions
  • Collaborate with product managers and software engineers in an open and creative way to define acceptance criteria and test strategies
  • Provide day-to-day leadership and long-term career guidance to members of your team
  • Use data to define metrics that provide visibility into the quality of Disney Streaming’s services
  • Identify and drive improvements in engineering methodologies to ensure industry-leading system quality and team efficiency

What to bring 

  • Bachelor’s degree or the foreign equivalent in Computer Science, Electrical Engineering, Mechanical Engineering, Information Technology, or a closely related field
  • 3+ years in a technical leadership role leading a team of 3+ engineers and working with agile processes (E.g. Scrum, Kanban)
  • Strong programming skills in Java, Python, Ruby, C#, or similar
  • Experience with back-end test automation frameworks/tools (E.g. REST Assured, pytest, WireMock, JUnit, Karate, Behave)
  • Proficient with version control software (E.g. GitHub) and issue/project tracking software (E.g. Jira)
  • Experience with software development/debugging tools (E.g. Postman, curl, Chrome Dev Tools)
  • Experience with build/deploy tools (E.g. Jenkins, Bamboo, Docker, Kubernetes, Spinnaker)
  • Experience with test suite/case/run management tools (E.g. Xray, qTest, TestRail)
  • Strong verbal and written communication skills (E.g. Whiteboarding/diagramming system behavior)
  • Deep understanding of quality-related agile methodologies and tools and validated experience using both during the SDLC
  • Shown experience collaborating with software engineers and product owners resulting in high quality work
  • Proven experience demonstrating analytical skills, reporting, leadership, focus on the viewer, and collaboration
  • Strong time management skills

Nice-to-haves

  • Experience with Amazon Web Services
  • Experience testing subscription, billing, and payment platforms
  • Experience with Kafka
  • Experience with Sarbanes-Oxley controls
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#OE-L1 

This position is with Hulu, LLC which is part of a business segment we call Hulu.

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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