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Manager, Subscriber Analytics

Full-Time at Hulu Santa Monica

The data life

Data drives Hulu, and our Data Platform and Data Sciences teams are some of the most talented in the industry. We've built a data platform that can ingest, store, and process terabytes of data every day. Here, you can focus on a variety of domains such as data science, machine learning, and optimization — all while collaborating on a cutting-edge analytical solution development pipeline. We'll look to you to provide data analysis and research to present a compelling vision of viewer retention and preferences across the vast ecosystem of Hulu's product offerings and content.

Herbie Hulu Santa Monica Herbie
Our culture here is pretty special – fun, inclusive, balanced and also ambitious and creative. I learn so much from the other data scientists here. I’m proud to work on the Hulu product as well – bringing a variety of stories to people’s devices and living rooms and being an overall net positive in people’s lives.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

SUMMARY

Hulu’s Data Analytics team is seeking a Manager to lead analytics initiatives that will inform our most impactful business decisions. You will design innovative approaches turning data into information, information into insights and insights into data-enabled business decisions that steer the strategic direction of our company. You will be instrumental in leading the use of analytics as a critical value driver and source of competitive advantage across our organization.

The right person for this role has exceptional analytical abilities, thrives in a fast-pace environment, has a demonstrated ability to solve business problems and has a natural ability to establish relationships and communicate effectively. If you are someone who is passionate about driving value through analytics and is motivated by a highly-visible and entrepreneurial position, then this is a great role for you.

WHAT YOU’LL DO

  • Build data models, data visualizations and automated analytics that operationalize insights across the business
  • Be the primary partner for cross-functional stakeholders to define and understand key enterprise KPIs and business metrics
  • Anticipate analytical needs of the business, design diagnostic solutions and deliver highly polished data products and insights
  • Act as a liaison between business units and data engineering teams and partner with stakeholders to establish and support reliable SLAs for key data sets
  • Translate business requirements into technical specifications and explain complex analysis simply through informative and well-organized presentations that contribute to overall business goals
  • Drive the development of prioritized analytics solutions including problem definition, solution design and execution
  • Use internal and external analytics tools, SQL and scripting languages to access and analyze complex data
  • Drive adoption of analytical solutions and business intelligence tools
  • Encourage the collection of new data and the improvement of existing data sources
  • Measure and improve the quality of analytics solutions on an ongoing basis
  • Provide technical mentorship and professional career development to supporting team members and work to retain top talent by building career paths and nurturing growth

WHAT TO BRING

  • 6+ years of hands-on and/or management of analytical work experience designing, building, and evaluating analytical datasets with strong focus on action-oriented outcomes
  • 2+ years of leadership experience including people management, mentorship, technical leadership and project management
  • Extensive experience collecting, validating and analyzing data and crafting an actionable story for technical and non-technical audiences
  • Experience operationalizing analytics in “big-data” environments and implementing data insights into actionable strategic plans
  • Expert SQL skills for querying, advanced analysis, performance optimization and persisting data
  • Excellent data visualization skills with tools like Tableau, Looker, ThoughtSpot, MicroStrategy, etc.
  • Familiarity with data science programming languages like R and Python is a plus
  • Demonstrated understanding of data warehousing and ETL concepts including data pipelines, engineering, data quality and business logic
  • Experience in building financial and data models with predictive outcomes
  • Excellent relationship management and the ability to work across business teams and functions
  • Ability to project manage and comfortable working in a fast-paced, highly iterative environment
  • A high sense of accountability with an ability to multi-task and schedule work effectively
  • Outstanding verbal and written communication and presentation skills

NICE-TO-HAVES

  • Experience in the streaming media industry or other subscription-based service
  • Experience in the technology industry, knowledge of data products
  • Python experience writing, managing and deploying code
  • BA or BS in a quantitative field (Business, Math/Statistics, Economics, CS, Engineering, or similar)

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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