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Product Manager - Consumer Experience Management

Full-Time at Hulu Santa Monica, Hulu New York Req ID: P004728-R0010067

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

SUMMARY

Disney Streaming is looking for someone who will focus on defining a segment of the strategy and requirements for the content management system that powers all of the Disney Streaming global applications. By collaborating closely with engineering, design, business and fellow product teams, the product manager will be an integral part in ensuring that our growing audience of over 130M subscribers receive a best-in-class experience. 

Reporting to the Senior Manager, Product - Consumer Experience Management, and part of the rapidly growing Global Consumer & Engagement team, the candidate will need to be an experienced product leader that helps drive innovation in improving our tooling needs. The product manager will be in a unique position to help influence how stakeholders create the experiences that subscribers engage with inside of the Disney+, Hulu and Star+ applications.

The ideal candidate is collaborative, makes systematic and informed decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.

Responsibilities

  • Own and drive a segment of our unified experience management capabilities roadmap; ensure ongoing commitment to existing capabilities even as we ideate, develop and deploy a new unified platform 
  • Collaborate with Brand and Personalization product peers to enable the release,  management and experimentation of new experience features to the end viewer
  • Partner with domestic and international editorial and content teams to understand and prioritize their needs 
  • Collect and distill use cases to inform the creation of comprehensive requirements  and design of intuitive and delightful workflows and tools, and to decisively influence API contracts with downstream services
  • Ship features! Ensure successful delivery by proactively removing roadblocks, rigorously prioritizing and driving clarity with partner engineering teams
  • Contribute to strategy documents & presentations and be a champion for your team’s work across the organization 

What You’ll Bring

  • Bachelor’s degree
  • 3+ years of product management experience with a proven track record of successfully launching products and features in an agile environment
  • 1-2+ years of experience working within related industry or functional areas
  • Experience in a direct-to-consumer business
  • Solid understanding of content management systems and a passion for building internal-facing products 
  • Outstanding written and verbal communication skills and a successful history of cultivating cross-functional relationships
  • An ability to think holistically and act pragmatically 

Nice to Haves

  • MBA or Masters in a relevant field
  • Experience using JIRA and other product and project management tools
#LI-DR1

Our Hiring Process

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  • Up next on your journey

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    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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