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Senior Manager, Product Management - Platforms, Billing & Payments

Full-Time at Hulu Santa Monica

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Summary

Hulu's Product team is seeking a Senior Manager, Platforms and Billing & Payments as an exceptional addition to our Product team with product experience in e-commerce, payments and billing systems development. As a leader of this area you will develop a team as well initiatives and cross-team projects related to building out various subscriber lifecycle platforms including all payments and money movement across Hulu. You’ll be responsible for defining a compelling roadmap that enable further scale of Hulu's growing business. This will also include engaging partners and stakeholders to align priorities, resources and budgets to drive significant growth.

The right person for this role will be an industry leader with experience in building subscription businesses as well as platforms. The ideal Hulugan should: be a great collaborator, mentor Product Managers, cultivate innovation, create a healthy environment for all team members to grow with high humility and integrity. Influence and team building skills are critical for the success of this position, as well as being a customer focused product leader with a high entrepreneurial spirit and the ability to operate nimbly with a high-risk tolerance.

What you’ll do

  • Build and manage a multi-year roadmap for Hulu’s service capabilities – both powering the viewer experience as well as how developers build and deploy code.
  • Champion and sponsor innovation in our payments platform and identify new opportunities that will accelerate our technical capabilities and reduce the time to market of our products.
  • Partner with our marketing, technical, and finance leaders to identify, scope, and deliver on new opportunities.
  • Collaborate with other members of the product team, and technical leaders at Hulu to make Hulu a great place to build great experiences.
  • Partner internally and externally to drive innovation.

What to bring

  • Proven experience and success in driving high growth and scale in subscription services and billing platforms that engage millions of users and empower development teams to do their best work.
  • Deep expertise in subscription businesses (SAC, Churn, ARPU, CLV), billing cycles, and payment instruments
  • Clear track record of building and delivering on multi-year product strategy and roadmaps that resulted in recognized innovation in the industry
  • 3+ years of leading product teams with a consistent success in developing talent
  • Experience working in both highly agile environments as well as large product development efforts
  • 5+ years preferred of product management experience leading the design, development and launch of successful services.
  • Experience redefining product strategy into well-articulated business requirements, as well as using qualitative and quantitative data effectively to advise product direction and prioritization.
  • Excellent product judgment: Ability to make sound judgments based on trade-offs of different solutions, complex problems, various partners, and many constraints
  • Ability to interact with a diverse set of technical and non-technical partners
  • Superb analytical abilities: Ability to solve sophisticated problems through analytics and data oriented approach to decision making
  • Ability to prioritize competing opportunities, balance market needs with business priorities, drive detailed trade-offs over the product lifecycle, handle conflict, and articulate the rationale behind decisions
  • Strong leadership skills: Ability to balance and productively resolve contradictory demands and timelines in order to deliver against the company strategy and goals

Nice-to-haves

  • Technical background - CS, CE, EE (preferred)
  • MBA (preferred)

Our Hiring Process

  • Step 1

    Apply for a role through our career site, or through a referral, and complete any assessments required for the role. Make sure to browse through Hulu.com and our careers site to get an understanding of our product and culture.

  • Step 2

    If you’re a potential fit, a recruiter will reach out for an initial screen. They will want to learn more about you, your background, goals, and aspirations – and answer any questions you have about the position. You may also be asked to speak to the hiring manager for the role.

  • Step 3

    Come on in and meet the team in person. This is typically the final stage and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume. You may also be asked to present “pre-work” that shows how you would handle a specific challenge or scenario.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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