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Senior Manager, Recruiting Operations & Experience

Full-Time at Hulu Santa Monica

Life at Hulu

We're stronger together, love to give back, and proud of the company and culture we've built. Join us, and help drive our vision of being the #1 choice for TV.

Armon Hulu Santa Monica Armon
Being a Hulugan makes me proud for so many reasons. We live and breathe our values. It’s a collaborative and inclusive work environment where you have a voice and your voice has an impact.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.


Hulu’s Talent Acquisition team is seeking a Senior Manager, Recruiting Operations & Experience who will be an exceptional addition to our team. Leading Recruiting Operations at Hulu, and supporting the broader Disney Media Entertainment and Distribution (DMED) recruiting operations and experience function, you will ensure  all tools used by the recruiting team are effective in delivering world class talent to our business. This includes overseeing the data to reporting lifecycle, and being the representative of recruiting in cross-functional projects that involve the team in any way, including the integration to Disney systems and tools that will occur over the next 1-2 years. You will oversee the (awesome!) Hulu Coordination Team and other team members in Operations and Experience. The ideal candidate has strong attention to detail and sets a high-quality bar. You like to solve complex problems, many of which have not been solved before, and can tell stories and glean insights through data. You will see experience as paramount in all we do as we think about the delivery of our processes and tools to our stakeholders, including candidates, hiring managers and recruiters. You value diversity and see Talent Acquisition Operations as the cornerstone to delivering a fair and equitable selection and assessment process. Most importantly, you enjoy leading a team and growing others who will grow along with you while we continue to operate through change within our evolving direct to consumer business. If you are someone who thrives in a fast-paced environment where collaboration is key and wants to make a positive impact, then this is a great role for you. 


  • Lead the DMED Talent Acquisition Operations & Experience team through strong managerial principles
  • Identify and investigate process flaws and the corresponding solutions across a suite of platforms
  • Implement, rollout, and develop training for identified solutions to ensure full team adoption
  • Oversee vendor management of Hulu recruiting tools, including the applicant tracking system (ATS), and collaborate with Disney team members who have oversight of enterprise solutions
  • Arm the team with highly intuitive dashboards and reporting tools that drive performance through visibility
  • Manage recruiting tool ROI metrics by clearly defining the value of the services we pay for
  • Provide escalated, ad hoc upper-management support such as analyzing and communicating data
  • Maintain synchronized processes between Santa Monica and Beijing recruiting team and the broader DMED TA function
  • Deliver primary KPI metrics and all relevant data analysis to our Recruiting Leadership Team
  • Ensure proper function of integrations between our systems: Workday, Jobvite, Kenexa, Beamery, Career Site, LinkedIn, etc.
  • Oversee new recruiter operations onboarding and ongoing training for the broader team to drive effectiveness and data integrity and insights; implement improvements to make it effective, intuitive and scalable
  • Drive candidate experience across DMED that is congruent with the quality associated with Hulu and The Walt Disney Company


  • 5+ years of experience in recruitment operations in a large matrixed organization with 8+ years of overall relevant industry experience
  • 2+ years of team management experience in a flexible work culture
  • Ability to visually communicate data to tell a story
  • Budget and vendor management experience
  • Strong analytical and problem-solving skills
  • Highly effective project management and time management skills
  • Self-starter with ability to work with little direction and produce results
  • Solid understanding of recruiting systems, such as ATS and candidate sourcing tools
  • Strong understanding of Recruiting and HR functions and interdependencies with other functions
  • Ability to interact with a diverse set of technical and non-technical recruiters as well as internal clients/stakeholders
  • Advanced knowledge of MS Excel and PowerPoint


  • Experience with Tableau desktop, Jobvite and Workday
  • ATS implementation experience
  • Integration implementation experience

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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