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Senior Product Manager, Billing

Full-Time at Hulu Santa Monica, Hulu Seattle, Hulu San Francisco, Hulu New York

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

SUMMARY

We are looking for a product manager to help deliver the best consumer-facing commerce services in the world. As part of the rapidly growing Platform Product team, you will be tasked with defining and supporting key aspects of our commerce experiences, including overseeing invoicing, recurring billing optimization, and revenue recognition.

This role functions as a day-to-day liaison between business, data and analytics, technology, and product organizations to maximize commerce objectives.

The ideal candidate is collaborative, makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.

WHAT YOU'LL DO

  • Establishes product strategy for feature/services that enable customer invoicing, recurring billing optimization, and revenue recognition
  • Empowers internal teams and customers with transactional data and billing history in a transparent and easy to understand format
  • Provide domain expertise and leadership for billing related products, features, and functionality to serve business and customer needs
  • Work cross-functionally with members of the product team, revenue recognition team, legal teams, data & analytics teams, localization team and more, to identify requirements for new features that ensure compliance
  • Maintain all necessary JIRA tasks, boards, and detailed documentation across teams, as well as all necessary communication to internal stakeholders
  • Collaborate and coordinate with engineering, design, marketing, product leadership, analytics, and business insight teams on objectives and business requirements
  • Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute
  • Develop a product roadmap that accomplishes business/customer goals and aligns with the team charter

WHAT TO BRING

  • You have at least 5 years of product management experience. Subscription service experience preferred.
  • You have experience working with billing/invoicing products
  • You have experience working with an internationally distributed digital product
  • You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers
  • You have experience using JIRA and other product and project management tools
  • You have excellent written and oral communication skills
  • You excel at coordinating multiple projects at a time
  • You're an analytical thinker with strong problem-solving skills
  • You have the ability to make quick decisions to solve complex technical and operational challenges
  • You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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