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Senior Program Manager, Enterprise

Full-Time at Hulu Santa Monica

Drive the Experience

As a member of our lean and agile tech teams, you'll be one of the people driving the experience, connecting viewers with the stories they love. Whether they're watching on desktop, on mobile, or in the living room, we're perfecting every line of code so our viewers' experience is unparalleled. Here you can work through the full life cycle of development utilizing the latest and greatest tech. And your work and efforts will actually be seen and enjoyed by our viewers — from the Oscars to the Super Bowl and countless streaming hours in between.

Darshana Hulu Santa Monica Darshana
I feel proud to be a part of continuing to evolve our successful product and seeing it change over the last five years.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Summary

We are seeking a Senior Technical Program Manager to join our team. As a Program Manager, you will act as a liaison between TPM, Product Design, Product Management, Software Development, Operations, Marketing, and Sales departments (“The Partners”). You will be embedded with the Enterprise Product Design team and play a key role in establishing a robust program around the impactful products they design. Example projects include a B2B product for businesses to run their own ad campaigns on Hulu and an internal tool for running experiments in the core apps. The right person for this role has a passion for and knowledge of design thinking and the personality to lead multi-functional departments in a successful design program that runs across Hulu, Disney+, and a lot more!

What you'll do

  • Partner with Enterprise Product Design Managers to co-run a team of designers: set clear goals, manage bandwidth, allocate designers accordingly, ensure commitments are met, and maintain the integrity of the team backlog.
  • Promote a healthy work-life balance and put the wellness of the team first.
  • Encourage and drive collaboration between The Partners and ensure inter-dependencies are understood and planned for effectively.
  • Identify design team needs with regards to process, tools, documentation, asset management, etc. Implement and drive required changes to make sure designers can be most efficient.
  • Partner with Enterprise Product Design Managers to maintain an ongoing roadmap, taking into account a designer's career desires and company-wide priorities.
  • Collaborate with The Partners to institute design processes and cross-functional collaboration models and ensure a smooth product development process.
  • Develop and refine metrics that help gauge the happiness and health of the design team.
  • Provide clear communication to cross-functional team leads regarding design status, resource requirements, issues, and priorities.
  • Identify risks, prioritize and collaborate with partners to resolve in a timely manner.
  • Ensure the design teams in all offices are in collaboration with one another and all working toward a consistent design throughout the team’s products.

What to bring

  • 5+ years experience in running a team in a program management role.
  • Experience in user-centered design process, methodologies, and standards.
  • Ability to interact with a diverse set of technical and non-technical partners.
  • Experience working within engineering organizations and keeping them updated on design progress.
  • Proactiveness in operational improvements within and outside of your team.
  • Ability to work with a distributed team, facilitating tight communications in spite of time zone differences.
  • Ability to multitask, analyze opportunities, define successful approaches, and tackle problems.
  • Familiarity with design tools and technologies, as well as delivery formats.
  • Working knowledge of project management software and Agile framework
  • BA/BS degree in Computer Science, Human-Centered Design or related technical field, or equivalent practical experience.

Nice-to-haves

  • Experience and passion working with complex software applications
  • Loves film, tv and/or music
  • Enthusiasm for streaming products, design thinking and genuine advocacy for our viewer experience

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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