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Sr Program Mgr

Full-Time at Hulu Santa Monica Req ID: P006789-R0009823

Drive the Experience

As a member of our lean and agile tech teams, you'll be one of the people driving the experience, connecting viewers with the stories they love. Whether they're watching on desktop, on mobile, or in the living room, we're perfecting every line of code so our viewers' experience is unparalleled. Here you can work through the full life cycle of development utilizing the latest and greatest tech. And your work and efforts will actually be seen and enjoyed by our viewers — from the Oscars to the Super Bowl and countless streaming hours in between.

Darshana Hulu Santa Monica Darshana
I feel proud to be a part of continuing to evolve our successful product and seeing it change over the last five years.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Summary

Disney Streaming (Hulu, Disney+, ESPN+, Star+) is looking for an experienced Technical Project Manager to join our Growth Life billing team. This role requires acute attention to detail, a strong sense of accountability, teamwork, technical understanding, and experience handling cross-workstream technology initiatives. In this role you will directly contribute to the success of our products by holding regular planning sessions, handling partners, outlining strategic projects, and running projects directly with engineers and other technical project managers across Disney Streaming Services.

Your team is responsible for billing customers during sign-ups for Disney+, Hulu, and ESPN+. Eventually when the customer is billed in subsequent months/years. We sit in between the front-end team and the Payment team which integrates directly with payment processors. You also work closely with the Subscription team which runs customer entitlements.

We are a fast-paced and fast-growing team, where you will have influence over the services and tools built by the team. You will also have an opportunity to learn about the international landscape and challenges in the area of billing, payments, subscriptions, offers, and promotions as our streaming services launch around the world over the next few years.

What you’ll do

  • Lead billing team projects end-end from concept to completion
  • Build positive relationships with billing engineering teams; running multiple concurrent projects with separate partners simultaneously
  • Write key project artifacts, outlining technical specifications, roadmaps, objectives, breakthroughs, and blockers
  • Aid in prioritization of required engineering work for high visibility initiatives and projects
  • Accurately forecast risks and mitigating exposure to accomplishing projects
  • Assist teams in story writing, backlog maintenance, prioritization, and planning
  • Develop strategic plans and decks oriented to deliver overall technology project goals to all partners
  • Identify and resolve roadblocks that could delay project results
  • Facilitate planning events and meetings for teams

What to bring

  • Experience as a Project Manager, Project Manager, or Scrum Master for a software development team
  • Demonstrated ability with Agile project management in a hands-on role
  • Good skills and knowledge of servant leadership, conflict resolution, continual improvement, empowerment, and growing transparency
  • Technical knowledge of architecture and development practices
  • Excellent written and verbal communication skills
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Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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