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Technical Program Manager

Full-Time at Hulu Santa Monica

The data life

Data drives Hulu, and our Data Platform and Data Sciences teams are some of the most talented in the industry. We've built a data platform that can ingest, store, and process terabytes of data every day. Here, you can focus on a variety of domains such as data science, machine learning, and optimization — all while collaborating on a cutting-edge analytical solution development pipeline. We'll look to you to provide data analysis and research to present a compelling vision of viewer retention and preferences across the vast ecosystem of Hulu's product offerings and content.

Herbie Hulu Santa Monica Herbie
Our culture here is pretty special – fun, inclusive, balanced and also ambitious and creative. I learn so much from the other data scientists here. I’m proud to work on the Hulu product as well – bringing a variety of stories to people’s devices and living rooms and being an overall net positive in people’s lives.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Hulu’s Data and Analytics team is seeking a Technical Program Manager to help drive business-critical initiatives across the enterprise landscape. You will be responsible for planning and executing sophisticated programs with the goal of delivering a unified experience for data at Hulu. The primary goal will be to enable senior management, leadership teams, and individual contributors to achieve predictable planning, execution, and reporting quality with expertise in project tools and appropriate methodologies. The key aspects of this role will be to establish goals, metrics, build roadmaps, coordinate platform upgrades, and work with governance-architecture-quality on policy implementation and training. By working with software engineers, Technical Program Managers and other managers in the space of Data Governance and Data Quality, you will help build data products that allow the valuable data to be translated into meaningful insights! In addition, this involves exposure and engagement with owning cutting edge initiatives in areas of Enterprise Data, Analytics and A.I.

We are looking for you to thrive and demonstrate success in an environment that offers ambiguously defined problems, big challenges, and quick changes. The right person for this role has a proven focus of understanding business expectations and requirements, likes to tackle problems, and is tenacious when developing and instituting new processes and influencing adoption across technology and business. Above all else, you are expected to own the inevitable change over the lifecycle of a project; lead with vision, plan with foresight, execute with precision, and handle change with grace.

What you’ll do

  • Support multiple cross-functional technical and analytics teams to deliver their objectives in fast-paced and complex programs and projects
  • Partner closely with software developers, product managers and UX designers to craft best-of-class data exploration experience
  • Map milestones with Product, UX , Architecture & Engineering to enable product launches
  • Set up the release process and access control management in order to comply with governance regulations.
  • Own Tool Vendor onboarding and relationship and evaluate the need for consultant resources on an ongoing basis.
  • Develop strong partnerships with engineering, product management and analytics leaders to drive focus on strategic and tactical program objectives
  • Build strategic relationships with key business leaders to ensure program success
  • Drive teams and individuals in planning and executing roadmaps, releases, and work backlogs
  • Lead efforts to identify risks, resolve key project opportunities, and establish appropriate resolution paths
  • Fill in gaps across roles and functions as needed, performing as an adaptive problem solver
  • Develop and execute change management, a communication plan and engage with the users to report progress and raise issues
  • Create a collaborative work environment that cultivates shared understanding, transparency, mastery, autonomy, innovation and continuous learning
  • Exhibit a high tolerance for context switching and interruptions while remaining productive and able to provide effective guidance

What to bring

  • Bachelor’s degree in business management, computer science, or another related field.
  • 5 years of experience in program management, preferably with a focus on data architecture, business intelligence, relational databases or big-data technology
  • Experience with large-scale organizational change efforts
  • Experience building broad, large-scale communications plans
  • Love for Data and taking chaos and turning it into something actionable
  • High sense of ownership and a focus on building fast without sacrificing quality
  • Experience in Agile software development with expertise in Scrum methodology and practices.
  • Solid understanding of ETL processing, Web Application development cycle
  • Working knowledge of modern program management, analysis, and reporting tools such as Wrike, Trello, Jira/Confluence, and MS Office
  • Knowledge of SDLC, data engineering, data modeling, data warehousing and big data platforms

Nice-to-haves

  • Prior experience with cloud technologies or technical operations.
  • Experience working in big data environments using tools such as Hive, Presto, Hadoop, Spark, Kafka and data visualization (Tableau, MicroStrategy, Thoughtspot).
  • Understanding of ETL processing, reporting (SSRS), relational databases (MSSQL, MySql)
*LI-KM1 

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

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