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Manager, Technical Project Management

Full-Time at Hulu Seattle Req ID: P006812-R0009858

Drive the Experience

As a member of our lean and agile tech teams, you'll be one of the people driving the experience, connecting viewers with the stories they love. Whether they're watching on desktop, on mobile, or in the living room, we're perfecting every line of code so our viewers' experience is unparalleled. Here you can work through the full life cycle of development utilizing the latest and greatest tech. And your work and efforts will actually be seen and enjoyed by our viewers — from the Oscars to the Super Bowl and countless streaming hours in between.

Darshana Hulu Santa Monica Darshana
I feel proud to be a part of continuing to evolve our successful product and seeing it change over the last five years.

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Summary

The Media Engineering team is seeking a Manager, Technical Program Management for the Quality, Targeting & Experience (QTE) team. Our charter is to build software solutions that understand our media and delivery options and capabilities at a granular level in order to bring users the most optimal experience. The QTE group’s work directly influences the selection, stability and quality of media experience delivered to customers for our products and champions the value of quality of experience, telemetry collection and analysis in media selection criteria.

This person will help lead technical teams to build backend software solutions that enable users to influence how media is targeted for the best user experience given changing network conditions around the globe. This role provides a unique opportunity for someone to join a growing, data-driven team building critical path software that makes a difference in how users experience media on Disney+, ESPN+ and Hulu.

This is a management position with an expectation for leading the project management discipline within the team. The person in this role will mentor, encourage process improvement within the TPM vertical and measure success, seeking to adjust where needed to better suit the team’s needs.

WHAT YOU’LL DO

Manage large teams, complex high-profile technical projects, and act as the primary owner for communication and tracking of technical workstreams, their milestones, dependencies, and risks in the QTE team

Manage TPM direct reports on the QTE team, providing guidance and support to grow their skills and career. Lead project managers to continuously iterate on project execution, system monitoring, and cost optimization best practices within our organization

Demonstrate product and technical knowledge and facilitate the development of requirements in consideration of known technical capabilities and limitations

Report and manage capacity of QTE team, working with Product and Enterprise teams to ensure proper projects are represented on shared roadmaps and identifying capacity concerns

Establish departmental roadmap and project management processes, but be able to critique their impact and adjust for improvement

Identify, analyze, prioritize, mitigate and communicate project risks to internal and external partners.

Perform the Product Owner function, should a need exist.

Collaborate with project partners to help define scope and objectives, communicating requirements to development teams and TPMs.

Work with engineering leads to identify and plan for technical advancements and improvements to software for the long term while delivering major projects.

Build strong relationships with partnered engineering teams; providing oversight and direction for multiple concurrent projects with separate partners simultaneously; cultivating relationships across engineering and technical teams while driving teams toward solutions and well-defined deliverables.

WHAT TO BRING

  • Bachelor’s degree or equivalent experience
  • Well-established in Technical Project Management, having 7+ years experience in the software industry with hands-on experience executing Lean and Agile software development methodologies
  • Proven track record of delivering reliable, scalable, service-oriented web services.
  • Possess a working understanding of software design best practices and DevOps, and actively promote CI/CD release management processes
  • Familiarity with web services, JVM languages, serverless compute, stream-processing, relational and non-relational databases, and distributed systems
  • Have developed essential soft skills vital to the Project Manager role, including meeting leadership, communication, teamwork, collaboration, flexibility, problem-solving, critical thinking, & conflict resolution
  • Have developed essential skills in collaborating with multiple engineering partners to create a cohesive roadmap, conscious of team capacity and timelines.
  • Have worked across multiple teams in a technical domain and have exhibited success in leading engineering teams to consensus and clear decision
  • Experienced in communicating with technical and product leadership about project risk and roadmap changes, proactively working with technical teams ways to mitigate and adjust where possible.

NICE-TO-HAVES

  • Experience with CDNs and distribution strategies for delivering streaming video at scale.
  • Familiarity with streaming video protocols (HLS, CMAF, DASH).
  • Experience with global and remote teams.
  • The ability to thrive in a greenfield technical space, experience rallying teams to meet challenges head-on with excitement!

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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