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Sr. Product Manager, Experimentation

Full-Time at Hulu Seattle, Hulu San Francisco, Hulu New York, Hulu Santa Monica Req ID: P006803-R0009847

The part you’ll play and
preparation for your role.

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Summary

Creating a unique and relevant experience for each and every user is fundamental to Disney magic. We aim to tailor our products for every user, quickly connecting them to content they’ll love. This process is both art and science, relying on authoritative content expertise, algorithmic machine learning, and rapid experimentation. The work we do has huge scope--- the services in Disney Streaming enable experiences for 175+ million users across Disney+, Hulu, Star+ and ESPN+. And we’re not done growing.

We are looking for a senior product manager who will lead our experimentation portfolio across our Personalization, Merchandising, Search and Interactive teams.

This is a position that will have an incredibly broad impact on the customer experience across multiple applications.

This is an ideal role for someone with a history running complex experimentation programs, values cross-functional collaboration and partnership and has a passion for machine learning. You should be able to balance pragmatism and vision to achieve meaningful results amongst a rapidly growing and changing user base.

WHAT YOU'LL DO

  • Lead the Consumer Engagement & Interactive team’s experimentation program with a focus on evolving our current experimentation framework to increase test volume and velocity.
  • Partner closely with our Content Programming, Machine Learning, Data Analytics and Experimentation Platform teams to coordinate experiment backlogs, new feature integration, experiment execution and evaluation.
  • Serve as a thought leader in the experimentation space, advocating for best practices and disseminating learning across the organization.
  • Work with experimentation and content tooling teams to advocate for enhancements to our experimentation platforms.
  • Lead cross-team experimentation brainstorm sessions.
  • Partner with fellow product managers to ideate releases, pipeline and go/no go decisions for rollout of features.
  • Maintain open communication channels for internal and external partners to clarify usage, document experiment status, and find opportunities to improve the experimentation process
  • Deliver business-driving improvements to our search, personalization and interactive feature sets. We are a team that can (and does) nerd out about algorithms, but who also lands huge business impact in the form of increased subscriber watch hours and churn reduction.
  • Assess new experiments with the critical lens of an investor. We have limited bandwidth and plenty of opportunities to improve. What do we do first?

WHAT YOU'LL BRING

  • BS or MS in Computer Science or equivalent work experience
  • 4+ years of experience as a program or product manager or highly relevant direct experience (i.e. working as a data scientist or engineering in the personalization space)
  • Experience in working on complex services
  • Data-focused mindset and proven ability to use data to explore all aspects of a problem
  • Familiarity with machine learning fundamentals
  • Clear, logical communication skills and an ability to adjust your style based upon your audience -- from non-technical to research PhDs.
  • Passion for TV
  • Curiosity -- in this space, we often find ourselves reading the latest research paper or playing with a new proof-of-concept.

Our Hiring Process

  • Explore life at Hulu

    Thanks for stopping by to get an inside scoop on our products and culture. Once you get a taste of the Hulu way of life, take some time to browse our open jobs to see where your expertise, interests, and experience align! We are so excited to see what you bring to the table.

  • Up next on your journey

    You applied to one of our roles and it looks like you might be a fit. As a next step, prepare to discuss your background, goals, and aspirations with a recruiter or team member.
    They will also be ready to answer all of your questions about Hulu and the role. If you aren't a fit this time, keep an eye on our open roles for the next opportunity that might be a match.

  • Meet the team

    Log on and meet the team virtually. With Hulu focused on keeping candidates and employees safe, we are conducting all interviews through video conferencing technology, and we are leveraging digital collaborative tools to ensure the experience is thorough and positive.
    The video interview is typically the final stage of the process and your chance to leave a lasting impression through your enthusiasm, preparation, abilities, and resume.

Just like the best ensemble casts of our favorite shows,
Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process.

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